Shipping Policy – SHARPALI
Effective Date: March 7, 2025
At SHARPALI, we are committed to delivering your orders efficiently and securely. Please review our Shipping Policy below to understand our processing times, delivery options, and shipping terms.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- In case of delays due to high order volume or unforeseen circumstances, we will notify you via email.
2. Shipping Methods & Delivery Time
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Varies by location |
| Expedited Shipping | 2-5 business days | Additional charge applies |
| Express Shipping | 1-3 business days | Additional charge applies |
- Shipping times may vary due to location and carrier delays beyond our control.
3. Shipping Destinations
- We ship worldwide, but availability depends on country-specific regulations.
- If we cannot ship to your location, we will notify you before processing your order.
4. Shipping Costs
- Shipping costs are calculated at checkout based on weight, destination, and shipping method.
- Free shipping may be available for orders exceeding a specified amount (as stated on our website).
- International customers are responsible for customs duties and import taxes as per local regulations.
5. Tracking Your Order
- Once shipped, you will receive a tracking number via email.
- If you do not receive tracking updates within 3 business days, check your spam folder or contact us for assistance.
6. Lost, Stolen, or Delayed Shipments
- We are not responsible for lost or stolen packages after they are marked “Delivered” by the carrier.
- If your package is lost in transit, contact the shipping carrier first. If further assistance is needed, reach out to our customer support.
- Delivery delays may occur due to weather conditions, customs clearance, or other unforeseen issues.
7. Address Accuracy & Changes
- Please ensure your shipping address is correct before completing your order.
- If you need to modify your address, contact us within 24 hours. Once shipped, we cannot make changes.
8. Damaged or Incorrect Orders
- If your package arrives damaged or you receive the wrong items, contact us within 48 hours of delivery.
- Provide clear photos of the issue, and we will work to resolve it promptly.
9. Returns Due to Failed Delivery
- If an order is returned to us due to an incorrect address or failure to collect, the customer may need to pay additional reshipping fees.
10. Contact Us
For any questions about our Shipping Policy, contact our support team:
📧 Email: info@sharpali.xyz
📞 Phone: +44 77 6920 9810
🌍 Website: sharpali.xyz
Thank you for choosing SHARPALI – Your trusted fashion destination!